Frequently Asked Questions

Have questions about our Fort Walton Beach dog grooming and self-serve pet wash services?  You are in the right place.  Take a look below at some of the more commonly asked questions here at U-Scrub A Pup and feel free to call us if you still have any questions.

What do I need to bring to U-Scrub A Pup?

Absolutely nothing but your dog!

Do I need an appointment?

We do not make appointments for self-services; the tubs are first come first serve, however we do prefer you make appointments for a full service bath. Appointments are required for a haircut.

What should I expect on my first visit to U-Scrub A Pup?

You will be asked to sign in, be shown to a tub, and have each step of the way explained. Our friendly staff will assist you with any part of the bath that you need guidance.

What shampoos do you offer?

Our shampoos are made by "Bark to Basics" - they are all natural and hypoallergenic. They may seem thin to you, this is because they contain no additives, detergents,or fillers. We offer a wide range of shampoos from specialty shampoos including oatmeal, flea, deodorizing, whitening and medicated.

I am concerned about cleanliness, should I be?

We do everything we can to ensure U-Scrub A Pup is a safe and clean environment for you and your dog.  All tubs, combs, brushes, nail clippers, towels, etc. are sanitized between dogs. All urine and feces are promptly cleaned and the area disinfected.
 
Can I bring more than one dog at a time?

Of course, we have kennels available.

What about children? Are they welcome?

Yes, we want this to be a family event!  Most children like to get involved and it can teach them how to properly care for the family pet.  While we welcome children, we ask that they are monitored and will do not approach or touch any dog that does not belong to them.

My dog is people/dog aggressive, may I still use your facility?

We will make special arrangements for your dog. You can either come in before of after hours by appointment - just give us a call!

Can I bring my cat?

Yes, our shampoos are safe for cats, but please call for an appointment. 

What forms of payment do you accept?

Cash, Check, Visa, Mastercard, and Discover.

850-243-9274 (WASH)